Because the audio CAN work fine, just not in every situation. That would take a lot of time and i’m convinced there must be a simpler solution, I think its’s not a hardware issues, but a software issue. Lenovo helpdesk had one advice: update the sound card drivers (Realtek), otherwise, send it back en replace the unit. But is does happen when only playing Spotify or Youtube. Strangely it doesn’t seem to happen when the laptop is in full performance when playing a game, then the audio is just fine. It happens when listening via the speakers but also when using head phones. Sounds like a sort of static and is really annoying. It works like a charm expect for one problem: the audio often produces a crackling sound. This week I received my brand new Lenovo Legion Y540.
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